Q Question 1 Scenario 4.1: A grocery store mails weekly flyers with discount coupons to people living within 10 miles of the store's location. Is this an example of a customer orientation? Question 2 Scenario 4.2: A computer manufacturer offers contracts on new computers that allow customers to trade in the computers for new ones after a specified amount of time. Is this an example of a customer orientation? Question 3 Scenario 4.3: A hospital supply company gives customers the option of connecting the customer's inventory management system directly with the supply company's order processing system. Orders can be placed automatically when inventory levels fall below specified levels. Is this an example of a customer orientation?

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